Privacy Policy

1. Information we collect

We collect information you provide when you create an account, browse or purchase products, contact support, submit reviews, or manage delivery details. This may include your name, email address, phone number, shipping information, order details, and account credentials.

We also receive technical information needed to operate and secure the service, such as device, browser, approximate location, request, and diagnostic information.

2. How we use information

• Provide accounts, discovery, checkout, delivery, order history, and support.
• Authenticate users, prevent fraud, protect the service, and enforce our terms.
• Send transactional messages and service notices.
• Improve reliability, performance, and product experience.
• Meet legal, accounting, and regulatory obligations.

3. Sharing

We share information only as needed to provide the service, including with sellers for order fulfillment, payment and delivery providers, infrastructure and analytics providers, support partners, and authorities where legally required. We do not sell personal information.

4. Payments and security

Payment details may be processed by payment providers and are handled according to their policies. We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security. Keep your password and one-time codes private.

5. Retention and choices

We retain information for as long as needed to provide the service, complete transactions, resolve disputes, meet legal obligations, and maintain security records. You may update account information, request assistance with access or correction, or request account deletion subject to legal and operational requirements.

6. Children

Folinko is not intended for children who are not legally able to enter into marketplace transactions. Contact us if you believe a child has provided personal information.

7. Updates and contact

We may update this policy as the service or legal requirements change. The updated version will be published on this page. For privacy questions or requests, contact support@folinko.com.